Privacy Policy

At Lingua4 Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

What information do we collect about you and how do we use it?

Users of Speekee® FastTrack, Accelerate, TV and Play

We use your email address as part of allowing access to your account and to contact you with account notifications. These notifications include administrative notices such as password reset emails, and product related information such as FastTrack and Accelerate emails, and information about the progress your child is making.

We collect information about your use of our products and services, such as what sections of the website you use and which videos you have watched, in order to provide and improve those products and services.

Users of Speekee® Scheme of Work

We use the details you provide as part of setting up and managing your account, and to contact you about your account. We will contact you by email, in writing or by telephone for reasons including:

  • To confirm set up of your account
  • To process invoices and payments
  • To ask if you wish to renew your subscription at the end of the subscription period
  • To provide information and help on using the resources

We collect information about your use of our products and services, such as which lesson plans you have accessed, in order to provide and improve those products and services.

Marketing Emails

If you have opted in to any of our marketing emails then we email these to you on the basis of your consent. You may withdraw your consent at anytime by following the 'Unsubscribe' link at the footer of the relevant email.

What data do we transfer or disclose?

We do not sell or rent personal data to marketers or unaffiliated third parties.

In order to provide the products and services you have requested from us, we may need to share your information with or receive additional information from other service providers, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. Service providers help us with things like payment processing, website hosting, data analysis, information technology and related infrastructure, customer service, email delivery and business administration.

MailChimp

We use MailChimp to manage our email distribution lists and deliver emails. We will transfer personal information to MailChimp. This data can include for example identification and contact data, personal interests or preferences (including purchase history, marketing preferences and publically available social media profile information); IT information (IP addresses, usage data, cookies data, online navigation data, location data, browser data). We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails. You can read Mailchimp's privacy policy here.

Google Analytics

We use Google Analytics to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Our use of Google Analytics is governed by the Google Analytics Terms of Service.

International Transfers

We and our service providers process data in data centres worldwide, so your data will be transferred out of the EU.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information we hold, please email hola@speekee.com. We do not charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please email hola@speekee.com to do so.

Cookies

Our cookie policy is at www.speekee.com/policy/cookies.

Changes to this privacy policy

We review our privacy policy regularly and we will place any updates on this page. This privacy policy was last updated on 5th April 2018.